Customer service
Order Status
When will my order ship?
When will my order ship?
Most orders (90%) ship in 2-4 business days. Custom sewn items may take up to 7 days. Each product page shows estimated arrival dates and production times in the "Delivery & Product Info" section below the add to cart button.
How do i check on my order?
How do i check on my order?
You can check on the status of your order with our live order status tool.
Contact Customer Service
How do I contact customer service?
How do I contact customer service?
We're here to help! For quick and efficient assistance, simply open a service ticket with our human customer service team. They typically respond within 1-2 business days.
What's your contact information?
What's your contact information?
Head Office
Swish Embassy Inc.
2967 Dundas St. W. #1366
Toronto, ON M6P 1Z2
Canada
You can also contact us through a service ticket.